PROMON or PROSHUT sessions remain running after dbman -stop


Article Number000052722
EnvironmentProduct: OpenEdge
Version: 10.2x, 11.x
OS: Windows
Other: AdminServer
Question/Problem Description
While a PROMON or PROSHUT session is connected to a database the database is shut down using dbman -stop
The PROMON session remains running and is fully operational after the database has shutdown.
The PROSHUT session is left in the menu screen.
Database fails to restart as shared memory is still in use by the remaining PROMON or PROSHUT session Error 1260.
Closing interactive PROMON or PROSHUT sessions releases shared memory allowing the database to be started again.
Steps to Reproduce1. Create a database and add it as a managed database through the OE Console
2. Start the database with either DBMAN -start or through the OE Console
3. Open a PROENV cmd shell and start a PROMON session, leave it open
3. Open a PROENV cmd shell and start a PROSHUT session, leave it open
4. Stop the database with dbman -stop -db <dbname>
5. Database cannot be accessed as long as the PROMON/PROSHUT sessions remain active
Clarifying Information
Database is managed by the AdminService.
The connected PROMON session is terminated at shutdown when the database is not managed by the AdminService (_mprosrv)
Error MessageShared memory in use by another process. (1260)
Defect/Enhancement NumberDefect PSC00311449 / ADAS-2976
The exact cause is not known at this time.
Until the fix is available, use the workaround below.

Stop managed databases with "proshut dbname -by" instead of "dbman -stop -db dbname". Open PROMON / PROSHUT sessions will be terminated as part of the shutdown process.

Upgrade to OpenEdge 11.5 where PROMON sessions can be disconnected. For further information on disconnecting running PROMON sessions refer to Article: If the database has been shutdown with DBMAN -stop (or through the OEE Console) while PROMON session(s) are still active:

1.  QUIT all interactive PROMON or PROSHUT screens.
2.  Stop PROMON batch scripts from running.
Last Modified Date1/10/2019 12:52 PM

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