The InstallShield Silent (ISS) Utility allows installing Progress OpenEdge in silent or batch mode by recording installation input information to a response file that can be run later with the -s command line parameter. Sometimes this fails and gives an error.When this occurs, start the silent installation use the optional -f2C:\<path-to-file>\setup.log parameter in order to create a log file. The path-to-file indicates the location of the setup file.
This InstallShield log file will contain an error message with a return code: "InstallShield failed (resultcode = xx)".Common ResultCode values:
-1 General error.**
-2 Invalid mode.
-3 Required data not found in the Setup.iss file.
-4 Not enough memory available.
-5 File does not exist.
-6 Cannot write to the response file.
-7 Unable to write to the log file.
-8 Invalid path to the InstallShield Silent response file.
-9 Not a valid list type (string or number).
-10 Data type is invalid.
-11 Unknown error occurred during setup.
-12 Dialog boxes are out of order.
-51 Cannot create the specified folder.
-52 Cannot access the specified file or folder.
-53 Invalid option selected.
- The Custom install type: As of OpenEdge version 10.1B, a silent installation supports either a Complete or Custom installation, previously only Complete and Typical install types are supported.
- If the installation is successful but a reboot is required, the log file will record a return value of -1, (General error) **
- For additional troubleshooting provide the setup.iss and setup.log to Technical Support.