Feedback
Did this article resolve your question/issue?

   

Article

Database abnormally shuts with error (3831)

Information

 
TitleDatabase abnormally shuts with error (3831)
URL NameDatabase-abnormally-shuts-with-error-3831
Article Number000137526
EnvironmentProduct: OpenEdge
Version: 11.7
OS: Linux RH
Other: Docker
Question/Problem Description
Database abnormally shuts with error (3831).
Steps to Reproduce
Clarifying Information
Error Message(3831)  SYSTEM ERROR: rlrdprv: note len 5 too big
(5028)  SYSTEM ERROR: Releasing regular latch. latchId: 4
(5028)  SYSTEM ERROR: Releasing regular latch. latchId: 1
(-----) SYSTEM ERROR: dbenvout(a) released latch.
(3831)  SYSTEM ERROR: rlrdprv: note len 12 too big
Defect/Enhancement Number
Cause
The database broker is running in a Docker container environment.

 
Resolution
Start the database engine on an environment without Docker containers. 

Docker containers can be used with other OpenEdge 11.7.4 components like PASOE, but not for the database broker.
Workaround
Notes
Last Modified Date4/5/2019 3:41 AM
Attachment 
Files
Disclaimer The origins of the information on this site may be internal or external to Progress Software Corporation (“Progress”). Progress Software Corporation makes all reasonable efforts to verify this information. However, the information provided is for your information only. Progress Software Corporation makes no explicit or implied claims to the validity of this information.

Any sample code provided on this site is not supported under any Progress support program or service. The sample code is provided on an "AS IS" basis. Progress makes no warranties, express or implied, and disclaims all implied warranties including, without limitation, the implied warranties of merchantability or of fitness for a particular purpose. The entire risk arising out of the use or performance of the sample code is borne by the user. In no event shall Progress, its employees, or anyone else involved in the creation, production, or delivery of the code be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the sample code, even if Progress has been advised of the possibility of such damages.