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Increase OpenAccess connection timeout

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TitleIncrease OpenAccess connection timeout
URL NameIncrease-OpenAccess-connection-timeout
Article Number000186947
EnvironmentProduct: Sitefinity
Version: 6.x, 7.x, 8.x, 9.x, 10.x, 11.x, 12.x
OS: All supported OS versions
Database: All supported Microsoft SQL Server versions
Question/Problem Description
How to increase OpenAccess connection and command timeout?
Receiving sporadic time out exceptions:
Type : Telerik.OpenAccess.RT.sql.SQLException, Telerik.OpenAccess.Runtime, Version=2015.3.926.1, Culture=neutral, PublicKeyToken=7ce17eeaf1d59342 
Message : Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. 
Source : Telerik.OpenAccess.Runtime 
Steps to Reproduce
Clarifying Information
Error MessageTimeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
Defect Number
Enhancement Number
Increase the timeout time using the following code in the Global.asax:
protected void Application_Start(object sender, EventArgs e)
    OpenAccessConnection.BackendConfigurationInit +=
        new OpenAccessConnection.BackendConfigurationInitializer(OpenAccessConnection_BackendConfigurationInit);

private void OpenAccessConnection_BackendConfigurationInit(OpenAccessConnection connection, BackendConfiguration configuration)
    configuration.ConnectionPool.ActiveConnectionTimeout = 60 * 30;//30 minutes
    configuration.Runtime.CommandTimeout = 60 * 30;
Build the solution.
Last Modified Date6/26/2019 12:37 PM
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