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Article

OpenEdge Explorer fails to load with Error HTTP 500 Server.

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Information

 
Article Number000088901
EnvironmentProduct: OpenEdge
Version: 11.x
OS: All supported platforms
Other: OEM/OEE
Question/Problem Description
OpenEdge Explorer fails to load with Error HTTP 500 Server.
Steps to Reproduce
Clarifying Information
Error Message"HTTP ERROR 500 - Server Error"

In admserv.log:
* Error starting Fathom probe: "Error loading configuration database: Error opening OpenEdge Management configuration database: oemgmt/config/configdb, Reason: Failed to acquire file lock on configdb.lck" (10148)


In ads0.exp
Message (throw): Error starting Fathom probe.
Message (excp): Error loading configuration database: Error opening OpenEdge Management configuration database: oemgmt/config/configdb, Reason: Failed to acquire file lock on configdb.lck
Defect/Enhancement Number
Cause
The exact cause of the corruption is not known at this time.
Resolution
1. Stop AdminServer. 
2. Delete the configdb directory. ( /test/progress/oemgmt/config/configdb)
3. Delete the /cachedata/cachedb folder
4. Restart AdminServer
 
Workaround
Notes
Attachment 
Last Modified Date4/30/2018 4:18 PM