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SYSTEM ERROR: Releasing regular latch. latchId: 1 (5028)

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TitleSYSTEM ERROR: Releasing regular latch. latchId: 1 (5028)
URL NameP73915
Article Number000148160
EnvironmentProduct: Progress
Version: All supported versions
Product: OpenEdge
Version: All supported versions
OS: Windows
Question/Problem Description
Database crashes with error  5028.
 
Steps to Reproduce
Clarifying Information
Error MessageSYSTEM ERROR: Releasing regular latch. latchId: 1 (5028)
User <nr> died holding 1 shared memory locks. (2522)
Begin ABNORMAL shutdown code 2 (2249)
Defect/Enhancement Number
Cause
If a shared memory client is killed (using the TaskManager for example) this is equivalent to a kill -9 on UNIX (sends the signal SIGKILL), and this causes the errors seen above and shuts down the database.
Resolution
Client processes and servers should always be disconnected via promon.
Sysinternal utilities ( e.g. process explorer) can show which file handles are being used by a process.
This information could be used to determine if the process is touching database files or not. 
Workaround
Notes
Last Modified Date11/2/2018 7:10 PM
Attachment 
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