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WebClient app installation/update fails with error 9460

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TitleWebClient app installation/update fails with error 9460
URL NameWebClient-app-installation-update-fails-with-error-9460
Article Number000138461
EnvironmentProduct: OpenEdge
Version: All supported versions
OS: Windows
Other: WebClient
Question/Problem Description
WebClient application installation / update fails with error 9460.

Error occurs whenever a new CAB file is required.
 
Steps to Reproduce
Clarifying Information
Problem occurs when starting with or without Administrator privileges.
 
Error MessageCODEBASE-LOCATOR attribute URL-USERID is unavailable - WebClient could not properly set up or use the security cache (9460)

To get CODEBASE-LOCATOR security cache information within a WebClient application, WebClient must be able to store encrypted authorization information in the security cache. It was not able to initialize the software necessary to do this.
Defect/Enhancement Number
Cause
Wrong VAAC value in the Windows registry.
Resolution
Correct the VAAC value in the following registry keys:

Windows 32-bit clients:
HKEY_LOCAL_MACHINE\Software\<VendorName>\<ApplicationName>\VAAC

Windows 64-bit clients:
HKEY_LOCAL_MACHINE\Software\Wow6432Node\<VendorName>\<ApplicationName>\VAAC
 
Workaround
Notes
References to other documentation:

Progress article(s):
000001668, "WEBCLIENT: Full Access Needed to Application Key in Registry "
Last Modified Date12/14/2018 10:20 AM
Attachment 
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