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Api-ms-win-crt-multibyte-l1-1-0.dll is missing

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TitleApi-ms-win-crt-multibyte-l1-1-0.dll is missing
URL Nameapi-ms-win-crt-multibyte-l1-1-0-dll-is-missing
Article Number000198924
EnvironmentProduct: WS_FTP Professional
Version: 12.7
OS: 2012 R2
Question/Problem Description

Getting error 'This program cant start because ati-ms-win-crt-string-l1-1-0.dll is missing' when trying to open WS_FTP Professional
WS_FTP Professional v12.6.3 works fine on same server that gives the error after upgrading to v12.7
 

Steps to Reproduce
Clarifying Information
WS_FTP Professional v12.7 uses Visual Studio 2017
Error Message'This program cant start because ati-ms-win-crt-string-l1-1-0.dll is missing'
Defect Number12342
Enhancement Number
Cause
Visual Studio 2017 needs to be installed or updated

Error messages related to the api-ms-win-crt-multibyte-l1-1-0.dll file can also indicate that the file has been incorrectly installed, corrupted or removed.
Resolution
The api-ms-win-crt-multibyte-l1-1-0.dll file is a Windows kernel file and is OS specific.  It will need to be downloaded through Windows Updates.
Confirm the OS is up to date with Windows Updates to include Visual Studio 2017
Workaround
Notes
Last Modified Date1/21/2021 4:20 PM
Attachment 
Files
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