Article

Target database _mprosrv processes disappeared

Information

 
Article Number000093754
EnvironmentProduct: OpenEdge
Version: All supported versions
OS: All supported windows platforms
Question/Problem Description
Target database _mprosrv processes disappeared

 
Steps to Reproduce
Clarifying Information
Target DB is set to auto start with adminserver.
DB processes disappeared but backup processes did not. 
Error Message
Defect/Enhancement Number
Cause
From windows event view:
Event ID: 7002
User: SYSTEM
Computer: <computerName>
Description:
User Logoff Notification for Customer Experience Improvement Program
Since adminserver is started through command line and under this account. This result in adminserver WARNING: Received signal: SIGTERM
Since DB is auto started with adminserver. the DB processes (_mprshut and _mprosrv, etc) are terminated.
Result in error "The user failed to connect to database <DB> with error -1 in rpDB_OpenDatabase."

Online backup was started through task scheduler and running under system account:
BACKUP : (7129) Usr 0 set name to NT AUTHORITY\SYSTEM. 
This is why it was not terminated.
Resolution
Start adminserver as windows service.
 
Workaround
Notes
Attachment 
Last Modified Date1/10/2019 7:46 PM


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