NOTE1: The preferred method is to reinstall Progress using "custom" rather than "quick", but the method below can be used if a reinstall is not an option. If this method does fail, you should perform a reinstallation of Progress with use of the custom option.
NOTE2: If reinstallation is desired and it happens that the file C:\winnt\system32\Proctrl.cpl isn't deleted during the uninstall process it's because it was in use (locked) by the Windows operating system. To get around this problem stop the ProService and configure it to a "manual" startup. Then shutdown and restart the Windows server machine. Upon re-start of Windows server machine the Proctrl.cpl is now longer in use, thus you can remove Progress correctly.
NOTE3: Progress recommends that you back up your Registry before you make changes to it because a modification to the Registry might make your OS unusable.
Start a Proenv session (that sets the paths and variables required for, in this example, Progress Version 8.3D.
If Proenv is not an option, you must make sure that the environment is correct for the version of Progress that you are using.
If you run Proctrl.exe (that should be located in the %DLC%\BIN directory), you might receive the following error:
Cannot read registry.
This is correct, because this key should not exist because ProControl was not installed.
If you get the error, follow these steps to create this Key and one other:
1) Use Regedit or create the keys manually with the reg.exe command if you have the Windows NT Resource Kit installed.
Create the following keys with Regedit:
Or, if you use reg.exe, create the keys with:
REG ADD HKLM\SOFTWARE\PSC\ProService\8.3D
REG ADD HKLM\SOFTWARE\PSC\ProService\8.3D\Environment\DLC
2) Run ProCtrl.exe once more.
You get the following message:
DLC is not defined correctly!
3) Click OK.
You get the following error:
Cannot read the Registry Key Environment.
4) Click OK.
The environment dialog is displayed.
5) Enter DLC in the variable fill-in.
6) Enter the drive and path to the DLC directory in the Value fill-in.
7) Click SET.
8) Click APPLY.
This should display the DLC setting in the environment.
9) Click OK.
The ProControl main window should show. This does not make ProControl usable. Because the ProControl was not installed, it is probable that the ProService is not installed either.
You must install ProService with the following command:
(prosrvc.exe should exist in the %DLC%\BIN directory). ProService is installed within the NT Services with the default settings it would have had in a normal installation.
The ProControl icon is not placed in the Progress Group in the start menu. The
installation procedure does this. You can manually place an icon in the Progress group or, you can access ProControl through the Control Panel or create a shortcut to proctrl.exe.