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DataDirect A "Windows error 216 occurred while loading the Java VM" error is received when installing the 64-bit drivers on a 32-bit Windows platform

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Information

 
Article Number000049204
EnvironmentProduct: Connect64 for ODBC Salesforce driver, On-Premise Cloud Connector
Version: All supported versions
OS: Windows
Database: Salesforce
Application: Installer
Question/Problem Description
The below error is received during installation of the Connect64 for ODBC driver.
Steps to Reproduce
Clarifying Information
Error MessageWindows error 216 occured while loading the Java VM
Defect/Enhancement Number
Cause
The 64-bit ODBC driver cannot be installed on a 32-bit Windows platform.
Resolution
Install the 32-bit ODBC driver on the 32-bit Windows platform.
Workaround
Notes
Attachment 
Last Modified Date2/28/2018 9:42 PM