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Error reading socket, ret=10054, errno=0. (778) running Client/Server with TCP/IP

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TitleError reading socket, ret=10054, errno=0. (778) running Client/Server with TCP/IP
URL NameP52956
Article Number000138817
EnvironmentProduct: OpenEdge
Version: All supported versions
Product: Progress
Version: All supported versions
OS: All supported platforms
Other: WebSpeed, AppServer, OpenClient
Question/Problem Description
Error (778) appears on client

Errors (735), (778) and (794) occurs in the lg file for the same time as error (778) appears on client.
Steps to Reproduce
Clarifying Information
Error Message** Incomplete write when writing to the server. (735)
Error <read/writing> socket, ret=<n>, errno=<n>. (778)
Usernum terminated abnormally. (794)
Defect Number
Enhancement Number
Cause
From MSDN:

WSAECONNRESET (10054)
Connection reset by peer. An existing connection was forcibly closed by the remote host. This normally results if the peer application on the remote host is suddenly stopped, the host is rebooted, or the remote host uses a hard close (see setsockopt for more information on the SO_LINGER option on the remote socket.) This error may also result if a connection was broken due to keep-alive activity detecting a failure while one or more operations are in progress. Operations that were in progress fail with WSAENETRESET. Subsequent operations fail with WSAECONNRESET.
Resolution
The errors indicate either a network problem or a connection problem between the client and server.

Check the Event Viewer logs for server and client machines.

Verify the network with tools like Telnet or contact your system administrator.
Workaround
Notes
This message has also been observed when the network card driver was outdated.
Investigate if the driver is the most "current" available driver, if not, backup the driver and update to a newer driver.
Last Modified Date5/16/2018 9:50 AM
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