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Article

Frontend not accessible when output cache warmup is enabled

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Information

 
Article Number000099969
EnvironmentProduct: Sitefinity
Version: 12.2
OS: All supported OS versions
Database: All supported Microsoft SQL Server versions
Question/Problem Description
The frontend of the site can become unresponsive or high CPU usage might be observed when publishing pages when the following conditions are met:
- Output cache warmup is enabled (Administration -> Settings -> Advanced -> System -> Output Cache Settings -> Page Output Cache Invalidation Settings -> Warmup)
- Output cache varyByHost is enabled - enabled by default when using the Sitefinity Output Cache module or explicitly set to True in Administration -> Settings -> Advanced -> System -> Output Cache Settings -> Page Cache Profiles -> ProfileName -> Parameters -> varyByHost
- The site frontend is browsed on more than one domain - e.g, www.domain.com and domain.com
Steps to Reproduce
Clarifying Information
Error Message
Defect/Enhancement NumberBug 263105
Cause
For more information about Bug 263105, see https://feedback.progress.com/Project/153/feedback/Details/263105
 
Resolution
Fixed in:
Sitefinity Patch 12.2.7222.0

Refer to Knowledge Base Article How to update Sitefinity to hotfix, internal build or a patch, for instructions on how to download and install the fix.
Workaround
Disable the OutputCache warmup strategy:
1. Navigate to Administration > Settings > Advanced > System > Output Cache Settings > Page Output Cache Invalidation Settings
2. Set the Warmup dropdown to None
3. Save the changes
Notes

 
Attachment 
Last Modified Date1/1/2020 7:18 AM